Bespoke business systems that replace spreadsheets, paperwork, and chaos.
We design and build custom web systems — ERPs, CRMs, internal back-offices, member portals, case-management tools — wired directly to your real-world workflows, not a generic SaaS template.
As a custom software company in Palestine since 2010, ProVision starts from how your organization actually works: who submits what, who approves it, what has to be recorded, and which reports leadership and donors expect. We then build a secure web system around that process, in Arabic and English, that your staff can use from any browser.
What we deliver
- Custom database design with audit trails and rollback.
- Role-based access control with granular permissions.
- Workflow engines, approvals, and automated notifications.
- REST APIs and integrations with your existing tools and ledgers.
- Dashboards, exports, and operational reporting.
- Hosted on your infrastructure or ours, with SLA support.
How we work
- Discovery: we map your current process, forms, and spreadsheets with the people who use them, and agree on the modules, roles, and reports the system needs.
- Design: we design the data model and the screens, and walk your team through prototypes before development starts.
- Build: we develop the system in stages on Legion Engine, so you can review working modules early and adjust priorities.
- Launch: we migrate existing data, train each user group, and run the new system alongside the old one until your team is confident.
- Support: we maintain, secure, and extend the system as your rules, programs, and teams change.
Who it is for
Our custom systems serve ministries and public institutions that manage applications, permits, and national programs; NGOs and UN agencies that track beneficiaries, cases, documents, and training; companies that have outgrown Excel and email for daily operations; and startups that need a solid back-office behind their product. If you need custom software development in Ramallah or anywhere in Palestine and the region, we can help.
Throughout the project you have a direct line to the people building your system. We document each module, keep a change log, and hand over admin guides, so your organization stays in control of its own system rather than depending on one person's memory.
Common use cases
- Member, client, and patient management systems.
- Case-management for legal, advocacy, and inspection bodies.
- Internal back-offices replacing Excel-based operations.
- Compliance, accreditation, and audit-trail systems.
- Permits, applications, and licensing workflows.
Examples from our work
- Palestinian National Employment Portal — Job-Matching Platform: jobseeker and employer portals with a matching engine for the Palestinian Fund for Employment and Social Protection.
- Enterprise Digital Archiving System — Documents, Versions & Permissions: a governed archive for administrative, financial, and project records with versioning and approvals.
- E-Learning Portal With Online Exams — Humanitarian Sector Training: courses, timed exams, and certificates for humanitarian teams, built for the ICRC.
- Interactive Geospatial Risk Platform — PRCS & Spanish Red Cross: a web GIS portal mapping hazards, exposure, and response capacity across Palestine.
Why ProVision
We have delivered custom systems for ministries, NGOs, and large enterprises — built to live for a decade and evolve with your team.
Every system is built on Legion Engine, our own platform, which already handles users, permissions, logs, APIs, and bilingual content, so the work goes into your business logic rather than the basics. Arabic and English come by default, including right-to-left forms and reports. Hosting and support are in Palestine, with a team that understands local regulations, institutions, and ways of working.
Frequently asked questions
Why build a custom system instead of buying ready-made software?
Ready-made tools work when your process matches theirs. When it does not, teams fall back on spreadsheets and workarounds. A custom system follows your forms, approvals, and reports exactly, and grows as your rules change.
How much does a custom system cost and how long does it take?
It depends on the number of modules, user roles, integrations, and data to migrate. After a short discovery call we give you a written estimate, and we can split the work into phases so the most important modules go live first.
Can the system connect to our accounting or other existing software?
Yes. We build REST APIs and integrations with accounting, HR, and other tools you already use, so data is entered once and shared where it is needed.
Can we host the system on our own servers?
Yes. We can host it for you in Palestine or install it on your infrastructure, and we support both options.
What happens to our existing data in Excel files?
We review your spreadsheets with your team, clean and map the data, and import it into the new system before launch so you start with your full history.
